FAQS

You Asked, We Answered

HOW LONG DOES IT TAKE FOR A GARMENT TO BE MADE?

Each garment takes approx. 2-4 working days to be made. Timing may vary depending on the number of orders I have to make. You will be informed if your garment is going to exceed these normal making times. * Please note, timing is also subject to the Covid Alert Level that New Zealand is in at the time of ordering. If we are in Level 3-4, I cannot go out and get fabric etc. This also means that products are more likely to sell out until the country is back into Level 2. Please keep this in mind when placing an order.

WHAT IS THE WAITING TIME FOR A PACKAGE TO BE DELIVERED?

NZ Post - 3 working days 

UPDATE from NZ POST - Due to increased safety measures at our sites, please expect delivery delays of up to two working days. Please do not call unless your parcel has been delayed longer than 5 working days.

WHERE IS E.B.E. LOCATED?

Everything on this website is designed and made in Kapiti, New Zealand.

IS IT POSSIBLE TO HAVE SHIRTS MADE TO MEASURE?

Not currently, but this will be available in the near future!

WILL YOU BE MAKING BIGGER SIZES?

Yes, sizes bigger than 12 will be available in the near future. I am just waiting to get things off the ground with the sizes & patterns I have now, then will expand to other customer's needs. Thank you for your patience!